Privacy
Policy &
AI Data
DPI Core Group Inc. values privacy, data security, and responsible AI operations. This policy explains how we collect, use, store, and protect your information across our platform.
DPI Core Group Inc., doing business as Digital Plating, values privacy, data security, and responsible AI operations. This Privacy Policy explains how we collect, use, store, protect, and process personal information, merchant data, customer interactions, and AI-generated operational insights across our platform.
By using our services, websites, applications, merchant systems, loyalty programs, founder memberships, and Digital Plating infrastructure, you agree to this Privacy Policy.
- Full name, email address, phone number
- Business name and business address
- Billing information & merchant onboarding details
- Government-issued identification where required for compliance
- Payment processing activity & order history
- Service selections — Priority and Express dining activity
- Merchant transaction reporting
- Settlement and funding records
- Device usage, login activity, platform interactions
- Restaurant service flow activity
- Reservation and dining execution preferences
- Loyalty and founder membership activity
- Voice AI conversations & chat interactions
- Customer support requests & merchant onboarding conversations
- Automated workflow responses
- Service preference patterns
Digital Plating uses AI systems to improve service quality, operational speed, merchant support, and customer experience. AI systems may be used for:
- Merchant onboarding assistance
- Customer support automation
- Voice AI service interactions
- Service recommendations & dining experience optimization
- Fraud prevention monitoring & payment risk review
- Operational forecasting
- Loyalty behavior analysis
- Marketing performance optimization
AI is used to improve operational efficiency and service precision — not to make unauthorized financial decisions without required human review where legally required.
Payment processing is handled through approved partners including North and affiliated payment processors. Digital Plating does not directly store full payment card information.
Payment systems follow:
- PCI DSS Compliance Standards
- Banking compliance requirements
- Processor security protocols
- KYC and AML requirements where applicable
Funding applications through SBL and affiliated lenders are subject to separate financial compliance standards.
We use collected information to:
- Deliver Digital Plating services & process merchant onboarding
- Support restaurant operations & improve customer dining experiences
- Manage founder memberships and loyalty systems
- Process payments and funding requests
- Improve AI performance and workflows
- Maintain compliance obligations
- Prevent fraud and abuse
- Execute marketing and service improvements
We may share information with approved strategic partners only when necessary for service delivery. We do not sell personal information as a standalone business practice.
We use commercially reasonable security measures to protect information including:
- Secure payment infrastructure
- Access control systems
- Encryption protocols
- Compliance monitoring
- Fraud prevention systems
- Partner compliance verification
No system can guarantee complete security, but we maintain active safeguards across all operations.
We retain information only as long as necessary for:
- Service delivery & compliance obligations
- Financial reporting & fraud prevention
- Contractual obligations
- Legal recordkeeping requirements
Retention periods may vary depending on merchant agreements and regulatory obligations.
Users may request:
- Access to collected personal data
- Correction of inaccurate information
- Deletion where legally permitted
- Communication preferences updates
- Marketing opt-out requests
Certain financial, compliance, and legal records may be retained where required by law.
Our websites and digital systems may use:
- Cookies & analytics tools
- Advertising tracking
- Behavioral optimization systems
- AI interaction monitoring
These tools help improve user experience, system performance, and marketing efficiency.
DPI Core Group Inc. reserves the right to update this Privacy Policy at any time.
Continued use of services after updates constitutes acceptance of revised terms.
We may offer you the option to receive SMS (text message) communications such as service updates, onboarding notifications, or promotional messages. By providing your mobile number and opting in, you consent to receive texts from Digital Plating at the number provided.
SMS opt-in data — including your mobile phone number and consent status — will not be shared with, sold to, or transferred to any third party for marketing purposes.
This data is used solely to send you the communications you have requested and to maintain records of your consent as required by applicable law. Third-party service providers who process messages on our behalf are contractually prohibited from using your data for their own marketing purposes.
- Reply STOP at any time to opt out — you will receive one confirmation and no further messages
- Reply HELP or email [email protected] for assistance
- Consent to SMS is never a condition of purchasing any product or service
- Message and data rates may apply; message frequency varies
- California (CCPA/CPRA): Right to know, delete, and opt out of sale or sharing of personal information. We do not sell SMS opt-in data.
- Florida (FTSA): Prior express written consent obtained before sending marketing texts to Florida residents.
- Texas: Compliant with Texas Business & Commerce Code Chapter 305. Opt out anytime by replying STOP.
- Nevada: We do not sell SMS opt-in data or any personal information collected through SMS communications.
- All states: We comply with the Telephone Consumer Protection Act (TCPA) and applicable state telemarketing laws.
For the full SMS Policy, visit digitalplating.com/sms-policy.
DPI Core Group Inc. — DBA Digital Plating
8 The Green, Ste A, Dover, DE 19901
Email: [email protected]
Phone: (888) 902-7923
Website: digitalplating.com
Your Data?
To exercise your data rights, ask questions about this Privacy Policy, or submit a data access or deletion request — contact DPI Core Group Inc. directly.